Your privacy matters to us, and we're committed to keeping your information safe
Look, we get it - nobody actually enjoys reading privacy policies. But here at Warspire Eternal Hotel, we figured we'd make this as straightforward as possible.
We've been welcoming guests since our doors opened, and we've always treated your personal info like we'd want ours treated. This document explains what information we collect when you stay with us or visit our website, how we use it, and what rights you've got when it comes to your data.
If you've got questions after reading through this, just give us a ring at (604) 555-8792 or shoot us an email at reservations@warspireeternal.info. We're happy to chat about it.
When you book a room or interact with us, we collect certain bits of information to make your stay as smooth as possible. Here's the breakdown:
We don't collect sensitive stuff like health records or government IDs unless it's absolutely necessary for specific services you've requested.
We're not in the business of hoarding data for no reason. Everything we collect serves a purpose:
Can't check you in without knowing who you are, right?
Sending confirmations, updates, and responding to your questions
Learning what works and what doesn't so we can do better
Remembering you like a quiet room on the third floor
Sending special offers and updates - but only if you've said yes
Meeting Canadian regulations and tax requirements
We're pretty protective of your data, but there are a few trusted partners we work with:
We use third-party companies that help us run things smoothly - payment processors, email services, booking systems. They only get access to what they need to do their job, and they're bound by strict confidentiality agreements.
Sometimes we partner with local tour companies or event organizers. If you book something through us, we'll share relevant details with them, but only what's necessary.
If Canadian law requires it or we receive a valid legal request, we might need to disclose information. We're talking court orders, government investigations, that kind of serious stuff.
In the unlikely event Warspire Eternal Hotel is sold or merged with another company, your information would be transferred to the new owners. We'd make sure they respect your privacy rights just like we do.
Yeah, we use cookies - and not the chocolate chip kind (though we've got those in our tavern!). Here's the lowdown:
Cookies are tiny files that help our website remember you and your preferences. They make things work smoother, like keeping you logged in or remembering what's in your booking cart.
You can control or delete cookies through your browser settings. Just keep in mind that disabling certain cookies might make some parts of our website not work as well. Most browsers let you block third-party cookies while keeping the essential ones.
Security's a big deal for us. We've put in place several layers of protection:
All sensitive data is encrypted both in transit and at rest
Our data's stored on protected servers with regular backups
Only authorized staff can access personal information
We keep our security measures current and tested
That said, no system's 100% foolproof. We do our best, but if we ever experience a data breach, we'll let you know right away and tell you what steps to take.
It's your data, and you've got rights when it comes to how we handle it. Here's what you can do:
Wanna see what we've got on file about you? Just ask. We'll send you a copy of your personal data we're holding.
If something's wrong or outdated, let us know and we'll fix it. We want our records to be accurate too.
You can request that we delete your information, though we might need to keep some records for legal or accounting purposes.
Not interested in our promotional emails anymore? No hard feelings - there's an unsubscribe link in every message, or you can contact us directly.
You can request a copy of your data in a format that's easy to transfer to another service.
In certain situations, you can ask us to limit how we use your information.
We welcome guests from all over the world, including the European Union. If you're visiting from the EU or EEA, you've got additional protections under GDPR:
We process your data based on:
Your information is primarily stored in Canada. If we need to transfer data internationally, we'll ensure appropriate safeguards are in place.
If you're not happy with how we've handled your data, you've got the right to file a complaint with your local data protection authority. We'd prefer to work it out directly with you first, though.
We don't keep your information forever - just as long as we need to or as long as the law requires:
Once we don't need your data anymore, we'll either delete it or anonymize it so it can't be traced back to you.
Our website isn't designed for kids under 16, and we don't knowingly collect personal information from children without parental consent.
If you're booking for a family with children, that's totally fine - just make sure the reservation's under an adult's name. If we discover we've accidentally collected a child's information without proper consent, we'll delete it right away.
Parents or guardians who believe we might have info about a child should contact us immediately at (604) 555-8792.
We might update this privacy policy from time to time - new laws come out, technology changes, or we add new services. When we make significant changes, we'll let you know by:
We'd recommend checking back here occasionally to stay in the loop about how we're protecting your information.
We're here to help. Don't hesitate to reach out if anything's unclear or if you wanna exercise your privacy rights.